N°1 Illume can only accept returns if the item is unused, returned to us in its original packaging and within 30days of the order being placed.
Any postage costs incurred by returning an item is the responsibility of the customer.
If you are dissatisfied with your product, please contact us. We are happy to provide additional information and seek a resolution.
Kindly note, for hygiene reasons we are unable to refund any exfoliating gloves which have been used.